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Agentic flow

Agentic Flow is the global handover graph opened from the main sidebar. It helps you understand how agents cooperate.

What Agentic Flow is for

Use this view when you want to:

  • understand how one agent hands work to another
  • see the structure behind a shared workflow
  • inspect the path a task can follow
  • review or adjust that structure, if you are allowed to edit it

Understand the handover types

The graph uses named connection types between agents.

  • Delegate sends work to another agent in the background.
  • Consult asks another agent for help and returns to the original agent.
  • Transfer moves the conversation to another agent.
  • Mandatory transfer forces the conversation to continue with another agent.

These labels matter because they change how the user experience behaves in chat and in automation.

The global Agentic Flow page

Choose Agentic Flow from the left sidebar to open the platform-wide graph.

This page shows:

  • all visible agents in one graph
  • the handover links between them
  • a warning that changes affect global behavior
  • a focus field so you can isolate one or more agents
  • a graph you can pan and zoom

Use the focus field

Large graphs are easier to read when you focus on a few agents.

Use the focus field to:

  • highlight one agent
  • compare a few related agents
  • reduce visual noise in a large environment

You can add and remove focused agents directly from the filter area.

Open an agent from the graph

You can open an agent directly from the global graph.

This is useful when you want to move from a visual connection view to the full agent detail page.

Editing the global graph

If your role allows it, the global graph is not only a viewer. It can also be an editing surface.

Authorized users may be able to:

  • create a new handover between two agents
  • change the type of an existing handover
  • remove a handover

Because these are global relationships, a change here affects all users who rely on that agent behavior.

Next step

The next chapter explains Work History, where you review runs, waiting items, notifications, and execution details.